Deep Horizons Travel
Book Online or Call
(904) 410-4116
Jacksonville, FL
Hablamos Español
  ABOUT US  
 

About Us

Corey and Lety have spent their entire lives participating in experiential travel and serving others. As children we enjoyed camping with our families, hiking, kayaking and biking. When we grew up we began exploring the world, seeking new adventures and deepening our understanding of other cultures. We continue to enjoy camping, hiking, kayaking and biking - but now we also love to SCUBA dive, surf and learn about local cultures and history. Our love for these activities largely dictates our choices in travel destinations.

 

That said, we are not hobbyists or vacationers looking for insider discounts. During his academic studies, Corey has focused intensely on issues of sustainable development, ecotourism and service learning - both through research and real-world experience while living and traveling through the South Pacific. He also served with the Peace Corps building capacity for ecotourism service providers and destinations in rural Mexico then went on to do the same for the Florida Park Service before building a local AmeriCorps service program in the Jacksonville area. Meanwhile, Lety has an extensive background in business operations. She graduated a technical high school with a focus on bookkeeping and went on to obtain a Bachelor’s in Business Development. She later received her Master’s in Finance and spent the initial portion of her career administering micro-finance lending programs in rural Mexico.

 

This experience makes them uniquely qualified to assist you in developing a truly rewarding, immersive travel experience.

Hours of Operation

Monday through Friday

11:00am - 7:00pm

Saturday and Sunday

By Appointment

All Federal holidays

closed

 

 

Please feel free to give us a call at your convenience during our normal hours of operation. If, however, you need to speak with us outside of these hours send us an email and we will be happy set up an appointment for a mutually convenient time.

Booking Fees

If you’ve never used a travel agent before you might be wondering how much it will cost you. We don’t believe in surprises, especially since our goal is to make your next trip as stress free as possible.

 

Non-group (less than 8 people) cruises, hotels, resorts, tours and rental cars booked through one of our preferred suppliers

No Fee

Group (8 or more cabins/rooms) cruises, hotels, resorts, tours, and rental vans/buses

-Standard rate

-Partner rate

  

-$9.95 per room/cabin/seat/vehicle

-No Fee

Stand alone reservations made with non-commissionable suppliers

-Standard rate

-Partner rate

 

-20% per individual booking

-15% per individual booking

All stand-alone (i.e. not packaged with hotel, car or cruise) airline tickets

-Standard rate

-Partner rate

  

-20% of total price per ticket

-15% of total price per ticket

All packaged airline tickets and non-commissionable add-ons (when packaged with a commissionable product)

No Fee

PLEASE NOTE: While we do not charge a fee for researching travel options for our clients (or potential clients), if you ask us to research options for you and then book yourself or through another agency, we will not research another vacation for you without first securing a $100 research fee. This fee will be applied to your reservation if payment is made in full at booking or after you passing the cancellation deadline in the event you make payments.

Cancellation Policy

All reservations are subject to the cancellation policies of the supplier, which vary so we encourage you to thoroughly read their policies before making your reservation. In the event you do cancel your reservation, we will continue to work for you to do so and, if need be, to advocate on your behalf with the supplier to the extent appropriate for each individual circumstance in order to reach the best possible solution for our clients while maintaining our good standing with the supplier. We trust you see the value in this service, so on all deposited reservations - regardless of whether a booking fee was assessed or not - we will retain a $49.95 cancellation fee, which is separate from any supplier cancellation fee. There is no cancellation fee for pay-at-the counter rental car and hotel cancellations and cancellations made prior to initial deposit. We reserve the right to waive the cancellation fee in the certain circumstances when rescheduling or future bookings seem eminent. This solely at our discretion.

 

CUSTOMER REVIEWS

 

 

 

 

"My husband and I used Deep Horizons Travel for our honeymoon cruise with Celebrity Equinox. Corey made sure we were well taken care of throughout the entire duration of the cruise. This trip was by far the best vacation we have ever experienced all because of Corey’s recommendations and expertise. We would definitely recommend this company to take care of all your travel needs and will be using them for our next big vacation!!"

 

 -Whitney D., July 2017

 

 

 

"Dream Vacation specialist Corey & Lety Determan are the best! They answered all my questions in a timely manner, ensured that I completed all forms and booking information. They made my vacation experience stress free and so easy. I look forward to my next vacation and their suggestions and guidance."

 

-Denise G., April 2017

 

 

 

"Thanks for the great job you did planning our group vacation to Cancun. With four couples constantly changing things on you, you were always professional. You were able to get us the air departure times we wanted. I know we weren’t always easy to please. Unfortunately, due to my mom’s death, my husband and I couldn’t make it. I didn’t expect any money back since we didn’t buy the insurance. But you offered to try, even though I didn’t ask. You got most of our money back! Thank you for your great service. It’s definitely worth going through an agent."

 

 

 

-Susan R., January 2016

 

  

 

"I have enjoyed working with Corey and his wife when we were planning our vacation to Jamaica. We began working with them as the travel agent we were working with could no longer run his agency. Corey was quick to touch base and ensure we had everything we needed for our upcoming vacation. We stayed at the Royal Decameron Montego Bay and loved it. There were not a lot of people and the staff were great! We are looking forward to our next vacation to South America and can’t wait to plan it through Dream Vacations. Thanks again to the Determan’s!"

 

-Maryland S., March 2016


 

"Thanks for the last minute booking! Couldn’t have been more perfect!! I will definitely be using your service again:)"

 

-James E., May 2016

 

 

 

 

 

ARTICLES & INTERVIEWS

 

 

 

Agency Profile

 

http://www.travelpulse.com/news/travel-agents/meet-the-travel-agent-specializing-in-impact.html

 

 

 

What Questions Should You Ask Your Travel Agent?

 

http://www.travelpulse.com/news/travel-agents/what-questions-should-you-ask-your-travel-agent.html

 

 

 

How to Plan a Hassle-Free Destination Wedding

 

http://www.travelpulse.com/news/features/how-to-plan-a-hassle-free-destination-wedding.html

 

 

 

Working With a Travel Agent for the First Time

 

http://www.travelpulse.com/news/travel-agents/working-with-a-travel-agent-for-the-first-time.html

 

 

 

Vinnie Van GO Says Go Green With These Tips

 

https://goairportshuttle.com/going-places/posts/476

 

 

 

 

 

Our Certifications

 

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GTM-NKTDR2